Privacy Policy
NexaLogic Technologies Limited
Effective Date: 26 July 2026
1. Introduction
Welcome to NexaLogic Technologies Limited ("NexaLogic", "we", "our", or "us").
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store and protect your personal data when you visit our website, use our software platforms, subscribe to our services or otherwise interact with us.
This Privacy Policy has been prepared in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong ("PDPO") and also considers the requirements of the European Union General Data Protection Regulation (GDPR) where applicable.
By using our website or any of our services, you acknowledge that you have read and understood this Privacy Policy.
2. Data Controller
The controller responsible for processing your personal data is:
NexaLogic Technologies Limited
Company Registration No.: 80410437
Registered Office:
RM 6A, 7/F, Block B
Grand Industrial Building
159–165 Wo Yi Hop RoadKwai Chung
Hong Kong
Email:
Website: https://www.nexalogic.io
3. Scope of this Policy
This Privacy Policy applies to:
- our website;
- SaaS software platforms;
- customer support services;
- online training services;
- affiliate partnerships;
- newsletters and marketing communications;
- business enquiries;
- all interactions with NexaLogic Technologies Limited.
4. Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
- Full name
- Company name
- Email address
- Telephone number
- Country of residence
- Billing information
- Account login information
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Referring website
- Pages visited• Date and time of access
- Session duration
- Cookies and similar technologies
Communication Data
When contacting us, we may collect:
- Emails
- Support tickets
- Contact form submissions
- Live chat messages (if available)
- Survey responses
- Feedback
5. How We Use Your Information
We process your personal data only where necessary and for legitimate business purposes.
Your information may be used to:
- provide our software services;
- create and manage user accounts;
- process subscriptions;
- provide customer support;
- improve our products;
- enhance website security;
- detect fraud or abuse;
- respond to enquiries;
- send important service notifications;
- send marketing communications where permitted;
- comply with legal obligations;
- protect our legal rights.
We do not sell your personal information to third parties.
6. Legal Basis for Processing (GDPR)
Where the General Data Protection Regulation (GDPR) applies, we process personal data on
one or more of the following legal bases:
- Your consent;
- Performance of a contract;
- Compliance with legal obligations;
- Protection of vital interests;
- Legitimate business interests that are not overridden by your rights and freedoms.
7. Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve user experience, maintain website functionality and analyse website performance.
Cookies are small text files stored on your device when you visit our website.
We may use the following categories of cookies:
Essential Cookies
These cookies are necessary for the operation of the website and cannot be disabled.
Examples include:
- Security
- Login sessions
- Load balancing
- Website functionality
Analytics Cookies
These cookies help us understand how visitors interact with our website.
Examples:
- Google Analytics
- Google Tag Manager
- Microsoft Clarity (if implemented)
These cookies help us improve our services and user experience.
Functional Cookies
Functional cookies remember your preferences, including:
- Language
- Region
- User settings
Marketing Cookies
Marketing cookies may be used to display relevant advertising and measure marketing performance.
Examples include:
- Meta Pixel
- LinkedIn Insight Tag
- Google Ads Conversion Tracking
Marketing cookies are only used where legally permitted or after obtaining your consent where required.
8. Third-Party Services
Our website and software platforms may integrate with third-party service providers.
These providers may process personal information on our behalf.
Examples include:
- Website hosting providers
- Cloud infrastructure providers
- Payment processors
- Email delivery providers
- Customer support systems
- Analytics providers
- Scheduling services (such as Calendly)
- Affiliate tracking platforms
Each provider processes personal data in accordance with its own privacy policy.
9. International Data Transfers
As an international technology company, personal information may be transferred to and processed in countries outside your country of residence.
These countries may include Hong Kong, the European Union, the United States and other jurisdictions where our service providers operate.
Where required by applicable law, we implement appropriate safeguards to ensure an adequate level of protection for personal data, including:
- Standard Contractual Clauses (SCCs);
- contractual safeguards;
- technical and organisational security measures;
- other legally recognised transfer mechanisms.
10. Data Security
We implement appropriate technical and organisational measures designed to protect personal information against:
- unauthorised access;
- accidental loss;
- alteration;
- disclosure;
- destruction;
- misuse.
Our security measures include, where appropriate:
- SSL/TLS encryption;
- access control procedures;
- secure cloud infrastructure;
- regular software updates;
- authentication mechanisms;
- monitoring of security incidents.
While we strive to protect personal information, no system connected to the internet can be guaranteed to be completely secure.
11. Data Retention
We retain personal information only for as long as necessary to:
- provide our services;
- comply with legal obligations;
- resolve disputes;
- enforce agreements;
- protect our legitimate business interests.
When personal information is no longer required, it is securely deleted or anonymised.
12. Your Rights
Depending on applicable law, you may have the right to:• request access to your personal data;
- request correction of inaccurate information;
- request deletion of your personal data;
- request restriction of processing;
- object to certain processing activities;
- request data portability;
- withdraw consent at any time where processing is based on consent;
- lodge a complaint with the relevant supervisory authority.
Requests may be submitted to:
13. Children's Privacy
Our services are intended for individuals who are at least 18 years of age.
We do not knowingly collect personal information from children under the age of 18.
If we become aware that personal information from a child has been collected without appropriate parental consent, we will delete such information without undue delay.
14. Third-Party Websites
Our website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices, content or security of such external websites.
Users are encouraged to review the privacy policies of any third-party websites they visit.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- legal requirements;
- technological developments;
- changes to our services;
- improvements to our privacy practices.
The updated version will always be published on our website with a revised Effective Date.
Continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us:
NexaLogic Technologies Limited
Company Registration No.: 80410437
Registered Office:
RM 6A, 7/F, Block B
Grand Industrial Building
159–165 Wo Yi Hop Road
Kwai Chung
Hong Kong
Email:
Website: https://www.nexalogic.io
17. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region.
Where mandatory consumer protection laws apply in another jurisdiction, nothing in this Privacy Policy shall limit any rights granted under such mandatory laws.
18. Acceptance of this Privacy Policy
By accessing our website or using our services, you acknowledge that you have read, understood and accepted this Privacy Policy.
© 2026 NexaLogic Technologies Limited. All rights reserved.